Term of Service for Customer (Andy Can Book)

Terms of Service for the Restaurant Reservation App

These Terms of Service govern your ("User") use of the Andy Can Book application (the "Service"). Please read these terms carefully before using the Service.

Article 1: Purpose

These Terms of Service define the rights, obligations, and responsibilities between the User and Andy Can Book (the "Service Provider") in connection with the use of the Service.

Article 2: Service Description

Users can access the following features through the Service:

  • Search for restaurants
  • View restaurant information
  • Make reservations
  • Cancel and confirm reservations
  • Share reservation details

Article 3: Membership and Authentication

  1. The Service is only available to registered members.
  2. Users must register using Google Login or Apple Login, and phone number verification via SMS is required.
  3. There are no restrictions for minors using the Service.

Article 4: Reservation and Cancellation Policy

  1. Users can make reservations at any time.
  2. Cancellations are allowed up to 2 hours before the reserved time. After this period, cancellations are not permitted.

Article 5: Payment and Refund

  1. The Service currently does not provide any payment or refund functionalities.

Article 6: User Responsibilities

  1. Users are responsible for entering accurate reservation information. The User is solely responsible for any issues arising from incorrect information.
  2. No penalties will be imposed for improper use of the Service.

Article 7: Responsibilities of the Service Provider

  1. The Service Provider is responsible for providing accurate restaurant information, reservation details, and customer support when necessary.
  2. The Service Provider takes full responsibility for app malfunctions or service interruptions.

Article 8: Privacy Protection

  1. All personal information is encrypted and securely managed.
  2. Personal information is retained until account deletion. Upon a deletion request, all personal data will be immediately and permanently erased.

Article 9: Termination of Agreement

  1. Users can terminate their membership by submitting a request through the account deletion feature, which will result in immediate termination.
  2. The Service Provider may forcibly terminate a User's account if improper usage causes harm to restaurants or the Service Provider.

Article 10: Governing Law and Dispute Resolution

  1. Any disputes arising from these Terms will be resolved through mediation or legal proceedings.
  2. These Terms are governed by the laws of Singapore.

Supplementary Provisions

These Terms of Service take effect from Jan 8, 2025.